faq
FAQ
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faq
Frequently Asked Questions
General
Booking
payment
Refund
Yes, we provide both OEM and high-quality aftermarket parts for Mini Cooper engines.
You can use our compatibility tool or contact us with your vehicle’s VIN for assistance.
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary by location.
We accept returns within 30 days of purchase if the part is unused and in its original packaging. Restocking fees may apply.
Yes, most of our engine parts come with a standard manufacturer’s warranty. Check the product details for specific terms.
Absolutely! Our team of experts is here to assist you. Contact us via phone, email, or live chat for personalized advice.
Shipping usually takes 3–5 business days for standard delivery, but expedited options are available.
Yes, we stock parts for a wide range of Mini Cooper models, including classic and modern variations.
Yes, once your order is shipped, you will receive a tracking number to monitor your delivery.
We accept major credit cards, PayPal, and other secure payment options for your convenience.
Refunds are issued for eligible returns or orders canceled within the specified time frame, provided the item is unused and in its original condition.
Refunds are typically processed within 7–10 business days after we inspect and approve the returned item.
Refunds will be issued to the original payment method used during the purchase.
Shipping fees are non-refundable unless the return is due to a damaged or incorrect item.
Yes, refunds are available if the item is unused and returned within the allowed return period. Return shipping costs may apply.
If you received the wrong item, contact our customer service team immediately. We’ll arrange for a replacement or issue a refund.
Yes, defective products are eligible for a full refund, including shipping costs.
Partial refunds may be granted in certain situations, such as when only a part of an order is returned or if the item is slightly damaged.
If your refund hasn’t been processed within 10 business days, please contact us to investigate the delay.
Sale or clearance items may not be eligible for refunds. Please refer to the product’s terms or contact us for clarification.
We offer standard and expedited shipping options. You can choose your preferred method during checkout.
Shipping times vary based on your location and the shipping method selected. Standard shipping typically takes 5–7 business days, while expedited shipping takes 2–3 business days.
Yes, we ship to many countries worldwide. Shipping rates and times may vary depending on the destination.
Once your order ships, you will receive an email with a tracking number and a link to track your shipment.
Shipping rates depend on the weight of the order, shipping destination, and selected shipping method. The cost will be calculated during checkout.
If your order has not yet shipped, please contact our customer service team to update your shipping address.
If your package is delayed, please check the tracking information for updates. If you need further assistance, contact our support team.
Yes, we offer free shipping on orders over a certain amount. Check our website or promotions for details.
If your package is lost or damaged, please contact us immediately. We will assist in resolving the issue, including filing claims with the carrier if necessary.
While we cannot guarantee a specific delivery date, expedited shipping may help ensure your package arrives closer to your desired timeframe.
